How to complete your online self-check-in

It’s now easier & smoother than ever to complete your hotel check-in.
This means you will now spend less waiting to check-in at reception, and more time to enjoy your stay.
Simply fill in the check-in process, pick up your room key on arrival and you’re ready to relax!

Below we will detail in just a few easy steps,
how to complete our online check-in.

STEP 1.

Open your email confirmation from the Cranleigh Boutique with the subject ‘Your reservation is confirmed’ – If you cannot find the email in your inbox straight away, please remember to check your spam folder. Click the ‘Add your info’ button to begin.

STEP 2.

You will then be directed to our online check-in page, where you will be able to review your reservation dates, your chosen room, and the number of persons staying. Click ‘Let’s start’ to begin.

STEP 3. 

Choose the relevant option for your reservation. If you are booking for yourself, please choose this option, otherwise choose the ‘No I booked for others’ option to complete their personal information. Once you have selected, click the ‘Next Step’ button.

STEP 4.

You have now been directed to the ‘Personal information’ section. Please use this section to fill in your personal details, including your first and last name, phone number & nationality, before providing your signature. 

Once you have done this, you may then add a companion.

STEP 5.

To add a companion, click the option and input their full name and email.  Press ‘Submit’ to continue to the payment section.

 STEP 7.

The final step is to input your payment details. In this section, you will need to input your payment card number, expiration date, and CVV.

We hope this information helps you will your online check-in. If you have any questions, do not hesitate to contact us below.

CONTACT US